Frequently Asked Questions

Q: How long will my order take to arrive?
A: For information concerning our shipping times, please visit our Shipping & Handling page. 

Q: How do I initiate a return?
A: To start a return, please visit our [Return Policy page/link] and follow the instructions. You’ll receive a return label, and once we receive the item back, we’ll process your refund or exchange.

Q: How long does it take to receive a refund?
A: Once we receive your returned item, it typically takes [5-10 business days] to process the refund. You’ll receive a notification via email once the refund has been issued.

Q: Are there any items that are non-returnable?
A: Yes, certain items like [list non-returnable items, e.g., gift cards, downloadable products, final sale items] cannot be returned. Please see our Return Policy for full details